Then we’d recommend the smaller one and do it properly, rather than the larger one with the budget stretched thin. The packages are sized to deliver a complete outcome at each tier, so half-funding the next one up usually means a weaker version of work the smaller package would have done at full strength. If neither feels right, a Strategy Sprint is often the best place to start, because it clarifies what the bigger engagement actually needs to be when you come back to it.

Fixed. Every package has its deliverables written down before we start, and those are the ones you get at the end. That’s the point of buying this way: you know the shape, the price and the finish date before you commit. If something on the list clearly doesn’t fit your business, say so on the first call and we’ll look at swapping it for something of the same size before anything is signed. And if the budget is genuinely below what a package costs, the honest answer is a smaller package, not a thinner version of a bigger one.

Yes. Extra collateral, another workshop, an extra audience set. The package price covers what’s listed, so anything on top gets its own scope and its own number before work starts. You see it as its own decision rather than finding it on an invoice later.

Yes. If you start with a Sprint and move into a Tune-up, Evolution or Reset within three months, the full Sprint fee comes off the price of the larger package. The strategy work carries straight through, so you’re not paying for it twice.

Julie Corbett and Lizzie Deller, and only ever the two of us. Julie leads the strategy and the account, Lizzie leads the creative, and both of us are on the project from the first call to the final handover. There are no juniors and nothing gets passed down the line. Where you have an in-house team we work alongside them, and everything we hand over is built for them to pick up and extend.

The ones that come up most often are pitch deck slides, report styles, fact sheets, eDM templates and letterheads. Beyond those, teams pick from business cards, LinkedIn assets, a website home page above the fold, pull-up banners and campaign banners. You choose your items with us early in the project, within the number your package includes, before the design work starts.

We design the brand system a website gets built on: the type, colour, layout and imagery rules, and the homepage design if you choose it as one of your collateral items. The build itself goes to a developer, and you’ll have brand guidelines with all the details they need to build something recognisably part of the same brand.

We set the visual style a shoot works to: composition, lighting, colour and graphic treatment. The shoot itself goes to a photographer, videographer or producer. You’ll have brand guidelines with all the details they need, so what comes back sits inside the system rather than beside it.

The weeks quoted are what the project takes when feedback comes back within three working days and the people who can make decisions are in the room. That’s the pace we build the schedule around, and it’s based on our experience running similar projects. If a round of feedback takes longer, or a key person is away at a decision point, the finish date moves with it. We’ll flag it at the time, so you know where the end date has landed.

Every package is billed across three milestones: 30% on signing, 30% at the mid-point, and 40% on final delivery. Invoices go out at the end of each milestone. If a third-party cost comes up during a project, like test prints or stock imagery, we’ll flag it and get your sign-off before anything is spent.

You walk away with working files, guidelines, and a system your in-house team can run with. Everything is built for them to pick up and extend without coming back to us.

Sometimes. Standalone strategy work, brand guardianship, design support for a one-off launch. We take on a small number of these alongside the brand projects, scoped and quoted like any other piece of work.

Almost never. We’ve built the studio around understanding what good looks like for Australian financial services, including super funds, fund managers, lenders and advisers, and that’s where we do our best work. If you’re outside the category and curious whether we’d be a fit, send us the brief and we’ll be straight about it.